Privacy Policy
Last updated: November 17, 2025
At CrestWorks Winston-Salem Artificial Grass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.
Information We Collect
When you request a quote or contact us for services, we collect information that helps us serve you better. This typically includes your name, address, phone number, email address, and details about your property and project needs. We only collect information that you voluntarily provide through our contact forms, phone calls, or email communications.
How We Use Your Information
We use the information you provide to:
- Prepare accurate quotes and project estimates
- Schedule consultations and installations
- Communicate about your project status and updates
- Send invoices and process payments
- Provide customer service and support
- Maintain records for warranty purposes
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- With service providers who assist us in operating our business (such as payment processors)
- When required by law or to protect our legal rights
- With your explicit consent for a specific purpose
Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. This data is collected in aggregate form and does not identify you personally. You can disable cookies in your browser settings if you prefer, though some features of our website may not function properly.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted through our website or email.
Your Rights
You have the right to:
- Request access to the personal information we have about you
- Ask us to correct any inaccurate information
- Request deletion of your information (subject to our record-keeping requirements)
- Opt out of marketing communications at any time
Communication Preferences
If you provide us with your email address or phone number, we may contact you about your project, service updates, or occasional information about our services. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are intended for adults and property owners. We do not knowingly collect personal information from children under 13 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. Your continued use of our services after changes are posted indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
CrestWorks Winston-Salem Artificial Grass
119 Brookstown Ave Ste 306
Winston-Salem, NC 27101
Phone: (336) 850-8459
Email: hello@winstonsalemartificialgrass.com